Success Stories

  • Client:BMO Financial Group, Apple, Mastercard, Interac Overview:Implemented an electronic mobile payment wallet which allowed customers to make contactless purchases at the point of sale with mobile and tablet devices. Worked with Apple, Interac and MasterCard to extend tokenization functionality into Canada.
    Portfolio:Strategic, Apple Pay
  • Client:BMO Financial Group Overview:Provide a holistic view of customer information in order to share across all lines of business within BMO Financial Group. Provided an integrated digital and assisted customer experience as well as seamless customer relationship management for BMO employees.
    Portfolio:Strategic, Customer 360
  • Client:BMO Financial Group and FINTRAC Overview:Implemented Government of Canada requirements in accordance with subsection 3(1) of Proceeds of Crime (Money Laundering) and Terrorist Financing Act and in turn remediate OSFI’s 2013 Audit finding “J”. At a very high level, the goal of the initiative was to capture non-customer information and run aggregation on their transactions and send reports to FINTRAC.
    Portfolio:Regulatory, Anti-Money Laundering
  • Client:BMO Financial Group Overview:Created an image enabled platform for cheques thus eliminating BMOs dependency on external vendors. The new platform was rolled out across all branches nationally.
    Portfolio:Strategic, Image Capture
  • Client:BMO Financial Group Overview:Improved customer experience by providing additional flexibility and convenience by enhancing the branch, online, mobile and tablet channels by implementing recurring bill payments and transfer functionality
    Portfolio:Strategic, Payments
  • Client:Region of Waterloo Overview:Formulated recommendations and statistical analysis on how to maximize financial and strategic benefits by using social media communication within the municipal government.
    Portfolio:Strategic, Social Media